Shipping Policy

Shipping Policy

Order Processing

At 【请替换:店铺名称】, we aim to process your orders promptly. All orders are processed within 1-2 business days after payment has been confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.

Please note that during peak sales periods or holidays, processing and shipping times may be extended. We appreciate your patience and understanding.

Shipping Timeframes

We ship orders within the United States only. Once your order has been processed and shipped, delivery typically takes 5-10 business days.

Shipping Fees

Shipping fees are calculated based on the shipping address, the selected shipping method, and the size and weight of your order. Shipping costs will be displayed at checkout before you complete your order.

Tracking Your Order

After your order ships, you will receive a shipping confirmation email containing your tracking number. Please allow 24-72 hours for tracking information to update.

Address Accuracy

Please ensure your shipping address is accurate and complete at checkout. Once your order has shipped, address changes are not possible. If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

Return & Refund Policy

You may return most items within 30 calendar days of receipt for a refund. Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect.

Refunds will be processed within 5-7 business days after we receive and inspect the returned items.

Order Cancellation

Orders can be canceled within 24 hours of purchase. Please contact us immediately at 【请替换:客服邮箱】 if you wish to cancel your order.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please notify us within 7 days of delivery. Provide your order number and photos of the damage if possible. We will work with you promptly to resolve the issue.

Need Assistance?

If you have any questions about shipping, delivery, returns, or any other concerns, please contact our customer service team at 【请替换:客服邮箱】. We’re here to help!

Thank you for choosing 【请替换:店铺名称】. We appreciate your business and are committed to providing you with an excellent shopping experience.